Terms of Service

The short version

LedgerOS reads the paperwork your store already prints and turns it into a daily ledger, inventory, margins and books. You pay monthly per store and can cancel any time. Some of what it tells you is an estimate, and some of it is about your staff — both come with obligations, and they are spelled out below.

1. The service

LedgerOS reads scans of documents you supply — store closes, till reports, vendor invoices, fuel delivery tickets, tank gauge printouts, cigarette counts, scratch-off books and lottery terminal reports — and uses them to reconcile cash, build inventory from your invoices, track fuel and margins, and prepare figures for your accountant. We provide it as-is and work to keep it available, but we don't guarantee uninterrupted service.

2. Your account

• You're responsible for keeping your login and your clerks' PINs secure.
• You must have the authority to manage the store you add.
• You're responsible for how your clerks and managers use the service.

3. Payment

LedgerOS is billed monthly at $79.00 per store, following a 14-day free trial that needs no card. Payments are handled by Stripe. You can cancel any time from the billing page; cancellation stops future charges but doesn't refund the current period.

If a trial ends without billing set up, your clerks can no longer start counts or scan reports, and you keep full read and export access to everything already recorded.

4. Your data

Your store's data belongs to you. We store it to run the service and keep it isolated from other stores. You can export your counts, your daily ledger, your books and a full accountant pack to CSV at any time, for any date range. If you cancel, we keep everything available for 90 days so you can export it, then delete it.

5. Acceptable use

• Don't use LedgerOS to break the law or your lottery agreement.
• Don't attempt to access another store's data.
• Don't resell or white-label the service without our written agreement.

6. Figures, flags and your staff

LedgerOS compares your documents against each other and tells you where they disagree — a drawer against a safe drop, an invoice against the last one from that vendor, a shelf count against what the register sold. Some of those comparisons name a person: the app scores cashiers for risk over a recent window, and shows shortages, voids and refunds by shift.

A flag is a prompt to look closer, not proof that anyone did anything wrong. Scores are produced automatically from patterns in your own documents. They know nothing about a broken scanner, a trainee's first week or a customer who walked out. Any decision you take about a person — discipline, dismissal, involving the police — is yours, and is subject to your own obligations as an employer, including any notice your staff are owed about being monitored. Telling your clerks how this software is used is your responsibility, not ours.

7. What is measured and what is estimated

A figure read straight off a document is as accurate as the document. Others are estimates, and the app labels them where it shows them. Cigarette shrink converts dollar sales into packs using an average pack price. Rebuy cadence is inferred from how often you purchase an item rather than from item-level sales. Fuel margin depends on the costs you entered or scanned. Where the evidence is too thin to be trusted, the app says so instead of producing a number.

None of it is accounting, tax or legal advice, and it does not replace your accountant. Check the figures before you file anything.

8. Liability

To the extent the law allows, LedgerOS isn't liable for indirect or consequential losses, and our total liability is limited to the fees you paid in the prior 12 months. Some places don't allow these limits, in which case they apply as far as permitted.

9. Changes

We may update these terms; we'll post the new version here and note the date. Continuing to use the service after a change means you accept it.

10. Contact

Questions about these terms? Email hello@ledgeros.app.